Terms of service

Overview
Welcome to Coral & Clay. The terms “we”, “us” and “our” refer to Coral & Clay. We operate this store and website, including all related information, content, features, tools, products and services (the “Services”). Coral & Clay is powered by Shopify, which enables us to provide the Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you must not use or access our Services.

1. Access and Account

  • You must be at least the age of majority in your jurisdiction to use our Services.
  • You are responsible for providing accurate, current, and complete information when creating an account or making a purchase.
  • You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2. Our Products

  • We strive to represent products accurately, but variations in color, texture, or appearance may occur due to screen settings or natural materials.
  • We do not guarantee that products will meet your personal expectations.
  • Product descriptions may change at any time without notice. We reserve the right to discontinue products or limit quantities at our discretion.

3. Orders

  • Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order.
  • Orders are only accepted once payment has been processed and confirmed.
  • Purchases are subject to our Return & Refund Policy.
  • You warrant that purchases are for personal use only and not for resale or export.

4. Prices and Billing

  • Prices, discounts, and promotions may change without notice.
  • Prices exclude VAT, shipping, handling, customs, and import charges unless stated otherwise.
  • You agree to provide accurate billing and payment information.
  • You authorize us to charge your payment method for all applicable amounts.

5. Shipping and Delivery

  • Delivery times are estimates only and not guaranteed.
  • We are not liable for delays caused by carriers, customs, or events outside our control.
  • Risk of loss passes to you only when the goods are physically received by you or a third party designated by you (other than the carrier). If you arrange your own carrier, risk passes when goods are handed to that carrier.

6. Intellectual Property

  • All product photography, descriptions, and curated content created by Coral & Clay — including our gift box imagery and original copywriting — are our intellectual property and may not be reproduced or used without prior written consent.
  • Product images provided by manufacturers remain the property of their respective owners and are used under license or permission.
  • Unauthorized use of any imagery, content, or trademarks from our Services is strictly prohibited.

7. Optional Tools

  • Access to third‑party tools is provided “as is” and “as available.” We disclaim all liability for their use.

8. Third‑Party Links

  • We are not responsible for the content, accuracy, or practices of third‑party websites linked from our Services.
  • Any engagement with third‑party products or services is at your own risk.

9. Relationship with Shopify

  • Coral & Clay is powered by Shopify, but all sales are made directly with Coral & Clay.
  • Shopify is not responsible for any aspect of your transactions with us.

10. Privacy Policy

  • Personal information is collected and processed in accordance with our Privacy Policy and Shopify’s Privacy Policy.

11. Feedback

  • Any feedback you provide grants us a perpetual, worldwide, royalty‑free license to use and publish it.
  • You warrant that you own or have rights to any feedback submitted.

12. Errors and Omissions

  • We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders affected by such errors.

13. Prohibited Uses

You may not use our Services for unlawful, harmful, or abusive purposes. Prohibited uses include but are not limited to:

  • Violating laws or regulations.
  • Infringing intellectual property rights.
  • Harassing or defaming others.
  • Uploading viruses or malicious code.
  • Engaging in fraudulent or misleading conduct.

We reserve the right to suspend or terminate accounts violating these Terms.

14. Termination

We may terminate your access to the Services at any time, without notice, for any breach of these Terms.

15. Disclaimer of Warranties

  • The Services and products are provided “as is” and “as available.”
  • We disclaim all warranties, express or implied, including merchantability, fitness for purpose, and non‑infringement.
  • Some jurisdictions do not allow disclaimers of implied warranties; in such cases, statutory rights remain unaffected.

16. Limitation of Liability

  • To the fullest extent permitted by law, Coral & Clay shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, goodwill, or opportunity.
  • Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any matter for which liability cannot be excluded under applicable law.
  • Our total liability to you for any claim shall not exceed the amount paid for the product in question.

17. Indemnification

You agree to indemnify and hold Coral & Clay harmless from claims, damages, or liabilities arising from your breach of these Terms or violation of law.

18. Severability

If any provision is found unenforceable, the remainder of the Terms remains valid.

19. Waiver; Entire Agreement

Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and Coral & Clay.

20. Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights without notice.

21. Governing Law

These Terms are governed by the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

22. Headings

Headings are for convenience only and do not affect interpretation.

23. Changes to Terms

We may update these Terms at any time by posting changes on our website. Material changes will be communicated as required by law. Continued use of the Services constitutes acceptance of updated Terms.

24. Contact Information

Questions about these Terms should be sent to:
Coral & Clay
Bestevâerstraat 67‑3, 1056 HJ Amsterdam, Netherlands
Email: oskar@coralandclay.com
Phone: +31 638175762
KvK: 98642235
VAT ID: NL005344832B49